Performance improvement is a form of organizational development focused on increasing outputs and improving efficiency for a particular process or procedure. Performance improvement is simply a strategy under the umbrella of performance management to help improve employees’ work efficiency and growth.
According to Wikipedia, it can also be said to be measuring the output of a particular business process or procedure, then modifying the process or procedure to increase the output, increase efficiency, or increase the effectiveness of the process or procedure. In a normal organizational setting, performance improvement is put in place by the managers and the governing bodies to measure the current level of performance of every employee in the organization and then develop ideas to improve their performance and efficiency to achieve higher output.
Performance improvement can be employed by an individual or an organization. For instance, a soccer player can access his performance and decide on his performance or a team as a whole can decide on how they can improve their performance. Performance improvement can be at an individual level or a group level and can be addressed with formal and informal approaches.
Performance improvement can occur at different levels which include the employee level (individual level), unit level (subgroups), and the organization as a whole (the team). When there is a drop in performance, it might be very difficult to find out what went wrong. Questions will be asked to find out why there is a drop in performance and productivity. For instance, if an organization doesn’t meet its set goals for a particular time, it will need to find out what the problem could be. If performance is evaluated, performance improvement will be very easy.
Performance management is a very large scheme that involves quality control, performance evaluation, performance improvement, and so on. Quality control is also a form of performance management that focuses on the consistent quality of performance and productivity. Quality control helps to maintain a high stake of performance, and keep every worker and employee on a high level to produce high productivity.
When employing quality control, as said in the keyword, it deals with quality maintenance and it is most of the time employed by companies with a high number of competitions. This is why performance improvement is essential because poor performance will lead to poor and below par productivity which is detrimental to the growth of the company.
PERFORMANCE IMPROVEMENT PLAN
It is often regarded as PIP (Performance Improvement Plan). A performance improvement plan can be defined as a formal document targeted at helping employees to improve their performances through talent management and a specific strategy. An organization needs a performance improvement plan to carry out its plans effectively.
It is known that plans written down and effectively carried out than plans created and left in the head. You will be able to track the success rate and performance improvement with a proper performance improvement plan. Performance improvement plan gives managers and employers the opportunity to strategize and work on effective plans to improve individual performance.
It is also called an employee performance improvement plan. It is a formal document that expresses continuous or recurring behavioral and performance issues as well as planning achievable goals for individual employees. The performance improvement plan usually outlines a specific work frame for individual employees to regain and maintain an acceptable level of standing in an organization.
The improvement plan is used to help employees to meet specific goals which they are struggling to achieve, as well as trying to stop some wrong behavioural advances. A performance improvement plan is essential for both the employees and the employers in the sense that, when the plan works out well, it pays both parties off.
At first, when an employee is first offered a job in an organization, he or she is reviewed over some time and then the organization decides on what improvement plan suits that employee. When there is a well-written plan for improvement, it is very easy to follow up.
The employee performance improvement plan is also a structured developmental approach targeted at improving employee’s performance through talent management strategy and formal documentation. That is why managers and employers need to have an active plan aimed at improving performance. A good leader or manager must have a good plan in place and must know how to relate with individuals.
The management of each organization will have to work with the employee to design a plan that works for them and also prompt discussion sessions to know the exact areas for improvement. It also involves performance reviews because if there is no performance review, the managers might not know where to improve on. Performance reviews help to ensure that the employees are working towards the outlined plans.
Managers need to monitor the progress of these plans to get necessary feedback as regards the work performance if there is an improvement or disciplinary measures are needed.
Way for Performance Improvement
There are ways to improve performance, we will discuss a few of them.
Set Clear Goals: Goals and objectives are the foundation of performance improvement; this gives the employee a total understanding and clarity of what the company’s goals are. The more precise the goals of a company are, the easier it becomes to complete and achieve them. If you don’t have a set goal for your company, the employees will not have clarity on what you are hoping to achieve. A performance review is easy when the goal is clear and then you can think of performance improvement.
Communicate with the employee: To maintain a high-performance level, it is collaborative work between the managers (or employers) and the employees. A good communication skill is required by the managers to know where the employees are lacking and what are the necessary steps they must take. Communicating your expectations to the employee helps to show clarity of goals to the employees. When there is no proper communication between both parties, the employees become disengaged and may act opposite to the laid down plans.
Set regular checkups: As humans, we tend to off way without proper checkups from superiors or managers. Regular checkups provide and ensure that the employees are on the right track and more importantly it helps the company’s structure. It is also important to run regular checkups to improve effectiveness, guide and encourage the workers.
Highlight performance reducing issues: There is always a reason behind a fall in performance by the employees, finding out what is the issue and discussing with the affected employee how best to solve the issue. Some might be faced with family issues, personal issues and even some might not find the working environment very convenient and conducive for work.
Single out best performance: One of the ways of implementing a good performance improvement scheme is to single out the best performer among the employee and praise them. This encourages the rest of the team to want to do more. Probably, if prices are in place to appreciate the best worker, it will serve as an encouragement to the rest of the staff.
Develop a good performance improvement plan (PIP): After all the steps above have been done, the next thing is to develop a good and working performance improvement plan. You must understand the nature of the work as the manager and a working improvement plan that is not too strenuous and effective.
Provide extra support or training when required: After doing a performance review of the staff, you might find out that the drop in performance is in lack of knowledge, organizing extra training or support won’t be a bad idea.
WHAT ARE THE BENEFITS OF PERFORMANCE IMPROVEMENT?
The effect of performance improvement on employees and the whole organization cannot go unnoticed because it affects the productivity and effectiveness of the whole organization at large. So, what are the benefits?
It improves productivity: The main goal of performance improvement is to improve productivity. After a successful performance improvement scheme is done, managers and employers should expect a massive change in the productivity level of their workers. The poor performers would improve, the average performers will become top workers and the initial top performers would get better.
It gives room for improvement: Nobody is an island of knowledge; one can only get better. There is room for improvement when a performance improvement plan is in place. It gives room to become more versatile.
Improved quality and error reduction: The quality of work becomes better when there is performance improvement and there is a drastic reduction in the number of errors they usually commit.
It improves employee satisfaction: Performance improvement improves employee satisfaction; this happens when they find out that they have improved and found easy things they couldn’t do before.
Performance improvement is good and has a lot of results but may be challenging at times. Part of the challenges includes the implementation of the plan, difficult management, and inability to respond to change.
If you want to learn more about performance improvement and you are a thought leader, you can contact us and join the community of people like you.
What is Informational Influence? Information can be said to be a piece of related knowledge about a subject topic while influence can be defined as the power to affect, control, or manipulate something or someone. Informational influence is those step by step processes that challenge an individual’s belief and orientation about something or his way of life.
It can also refer to a piece of new information or argument an individual stumbles upon or presented to, so that he can change his beliefs, attitudes, and behavior. Someone described informational influence as a situation whereby an individual reacts or make decisions based on the information someone else had provided and has convinced him to be true.
It is very easy to convince an unstable notion about a thing. For instance, someone whose belief about some aspects of life is shaky can be easily manipulated. This means that a person with an uncertain notion about what is correct about a particular subject topic is easy to bend to the informational influence around him.
We must ask ourselves some real questions so that we will be able to have a deep understanding of this topic. Why do people behave the way they do? What are the things that influence a man to make certain decisions or react in some kind of way? What causes a man to exhibit some kinds of behavioral traits?
What are the roles information plays in changing individuals? Informational is powerful that is why the information reaching children when they are growing up must be filtered by their parents or guardian. The information has a way to influence our interpersonal relationships.
Individuals might choose to depend on the views of some experts or the opinions of some trusted peers who they believe are credible. The endpoint in their minds is to arrive at a correct conclusion when they conform to those views. Informational influence is seen as powerful on people who are new to a subject topic or people who don’t know what to think about the subject topic, they try as much as possible to gather relative information and at the end conform to the one, they feel is likely to be realistic and correct.
WHY IS INFORMATIONAL INFLUENCE IMPORTANT?
There are times in one’s life when we don’t know how to behave, we simply copy other people or use their ideologies. These people we copied have indirectly served as sources of information to us and our belief the information is reliable because these people are credible. In making decisions that involve others, we care so much about what they would say or think about us, following this credible information gives us a certain level of assurance that we are on the right course.
Informational influence as we know is often the best result an individual arrived at after comparing opinions. Comparing opinions helps to get a level of accuracy or correctness with the information on the ground, so this helps to guide our decision making and opinions. So, why is informational influence important? Informational influence leads to real, long-lasting changes in beliefs and opinions.
Informational influence happens mostly when there are choices but we do not know which one of the options is correct or is the right decision to take when an urgent decision is needed or conforming to experts because we believe they know better than us. In situations like this, we forsake our abilities and rely on other people’s opinions.
WHAT IS THE DIFFERENCE BETWEEN INFORMATIONAL INFLUENCE AND NORMATIVE INFLUENCE?
Informational influence occurs when people conform to experts’ views, peer views, or information available to compare and contrast opinions to find the most likely to be the correct answer. Normative influence on the other hand is when people conform to rules or information to be accepted or gain ground in a group or society.
Normative influence is conformity based on one’s desire to fulfill others’ expectations and gain acceptance (Myers, 2009) while informational influence is conformity under acceptance of evidence about the reality that has been provided by others (Myers, 2009). In Normative influence, individuals change their beliefs not necessarily seeking correctness but acceptance.
For example, if you are in a gang of people that takes alcohol before you can fit into that group, you must also join them in doing whatever they are doing.
This happens both in good behaviors and bad ones depending on the group you want to fit in. Someone who engages in bad acts such as drug trafficking, smoking, drinking, theft, and other bad acts will earn the respect of the lords and cabals of such group, and the more dangerous the act he is involved in, the more respect he gets.
Informational influence helps in finding the truth and also testing the correctness of a piece of information.
Normally, we can rely on our instincts to do some things but get information and data from credible sources and applying them to our reality tends to set us on the right path.
RELATIONSHIP BETWEEN INFORMATIONAL INFLUENCE AND THOUGHT LEADERSHIP
Thought leaders are notable experts that are recognized as authority in a specialized field and whose expertise is sought and often rewarded. They are also opinion leaders and figures people go to meet in their area of expertise. Thought leaders are notable experts and visioners with positive reputations for helping others with their experience, knowledge, and insight.
They are also said to be people who based on their expertise and perspective in their area of specialization inspire people with innovative ideas, offer unique guidance, turn ideas into realities and replicate success in their other areas of life. You can read more on thought leadership on our website.
What is the relationship between thought leadership and Informational influence? It is very direct because of who thought leaders are, they exert a change on their followers which indirectly influences their opinion and beliefs. Leadership and influence go alongside, a thought leader must be careful of what information he gives out because some people out there have so much reliance on any information he gives out.
As individuals, people develop a likeness for some people and like to follow their principles which indirectly puts them under the thought leader. A thought leader is a direct source of Informational influence on his followers.
CONSTRAINTS TO INFORMATIONAL INFLUENCE
There has been a major constraint to whether the informational influence is good because an individual decides and agrees within himself if an opinion is right or wrong. Here comes the issue, so many people have argued that deciding on whatever is right is relative because our view on many things differs.
For instance, in a group of people where decisions are meant to be made by the group, opinions are tendered and the majority wins in such a situation. The majority’s opinion that won doesn’t mean it is the right or the correct thing to do but it won based on the majority’s influence, causing the minority group to conform to the views of the majority group.
Many have also argued that there is no difference between normative influence and informational influence depending on the context of the argument because at times the informational influence the majority group is having on the minority group causing them to change their opinion and conforming to theirs in not to achieve which option is correct but to comply to what the entirety of the group wants and fitting into it.
This kind of situation satisfies both the Informational influence and the normative influence depending on the correctness of the opinions tendered by the majority group. It can be said to be an informational influence if the majority group’s opinion is correct and the minority group’s opinion is incorrect.
An opinion cannot be equally correct to everybody in the group, be it right or wrong. So, if the right opinion is raised by the majority group, the opposition is expected as well. The situation said above can also be said to be a normative influence if the majority group’s opinion is not in the best interest of the group but to satisfy some selfish gain by the leaders or the majority group.
This can be seen in a democratic government, when votes are cast to elect leaders into government positions, the ruling or the majority party might influence the interest of the people by buying them to their side even when they are not the best for the post. It can also be seen when impeachment is about to happen since the majority will decide, the votes favor them either they stand for the right thing or not.
In conclusion, as rightly said above, informational influence can be measured with the level of acceptance by people of a person’s opinion, view, or judgment about an unclear situation. Informational influence is good to follow when the sources are credible, reliable, and not misleading.
Group influence refers to individuals who collude which each other and share set goals and norms together. The association we belong to has a greater influence on our behaviors and actions in our everyday lives in ways we do not think of.
“Influence is a term used to denote changes in the behavior of a person or group due to anticipation of the responses of others”. (Gould & Kolb, 1964, p. 332). A group starts with people who share different beliefs and have diverse opinions and views. Although homophily by gender is a usual thing in most associations.
Group influence makes people make a positive or negative choice. When a youngster notices people around are working, this inspires and prompts him/her to start working. A lot of information is hidden from people, but mingle with people will produce enlightenment and erudition about things they do not know and would be shared. Surprisingly, some might have been battling with different confusing issues. Hearing minute information can change many lives.
For instance, an individual who just migrates to a new country will be clueless about certain things. The person might get an expensive apartment but if she relates to people, getting a cheaper and better apartment will be easy because those people have experiences in that kind of situation.
Through this, expenses would be cut short and this will save more money as a result. Information is crucial, there are many opportunities out there that can benefit people, this can only be shared by a group of people who interact together. We cannot expect people who are strangers to tell us vital information, but it can only be shared in a group and, this also brings connection and various opportunities.
Group influence has constructive and destructive ways of impacting people and there are many reasons why people conform, which will be discussed below.
CAUSES OF GROUP INFLUENCE
Group influence stresses conformity. Conformity is a social influence involving a behavior change to fit in a group. People comply with a group to seem normal and not to seem defiant. Diverse experiments have been carried out by researchers to know the causes of group influence. A psychologist named Solomon Asch carried out a conformity experiment during the 1950s to see the power of group influence.
Eight subjects were involved in the experiments; some of the candidates that have been trained to give some reply to show the power of peer pressure. Each participant was asked to answer a series of questions, such as identifying the longest line, or the line which matched the reference line.
They give the right answers at first. But later, the real subject added an incorrect response to see how it would impact them. Over one-third of the people gave a wrong point of view.
The experiments showed the power of group influence, and the possibility of people to follow masses in their decision making. It is sometimes difficult for people to resists peer pressure because seeing many people doing the same thing and not going in their direction can make standing out difficult.
There is a saying that ”the majority carries the vote”. This means in as much as there are many people following an indistinct direction, that is what everybody would do, whether they are right or wrong it does not matter to them. The minority has no say over the majority through the lack of boldness to resist peer pressure which causes the majority to subjugate them.
Another conformity experiment was conducted by Jennes (1932), who is the first psychologist to study conformity. His research involves a glass bottle filled with beans.
He asked participants individually to estimate the number of beans the bottle contained and then tell them to do a group discussion.
Participants were then asked to determine the number again to find whether their first assessments had changed based on the majority’s influence. After that, he interviewed the participants one after the order and asked if they would like to change their calculations or stay with the group’s estimation.
Surprisingly, almost all of them changed their guesses to be similar to the group estimate. All the experiments performed by researchers have explained the tremendous power of group influence. “The brain’s neurotransmitter system and the glandular system of our body are stimulated by the presence of others.
The response is expressed in the form of an increased heartbeat and blood pressure making us more attentive and mobile”. (Innes 1993). When a person communicates and spends time with others for an extended period, it affects the brain according to Innes.
ADVANTAGES OF GROUP INFLUENCE
Group influences have infinite advantages that influence people in positive ways. Peer influence makes people have a sense of belonging through the bond they share. This makes people feel secure especially when the group has a defined purpose and has set goals to achieve.
There would be an assurance that people are rooting for you when things go wrong. People feel connected when they are in a group. It creates an avenue for learning in which innumerable numbers of opinions are shared and this serves as an opportunity to learn about each other’s perspective. Having people to depend on can increase a person’s self-esteem especially those who are weaklings and do not have the strength to participate.
For instance, a student who scores low grades while his/her other colleagues got high grades would be feel bad and know there is a need to buckle up, and to put more effort next time to score higher. Through this, he/she will know getting good grades is important.
So, this shows the power of group influence and how a group can impact us positively. Assuming every other student got low grades, he/she will not feel bad about it and this can cause reluctance because the student will think everybody is right. Society’s influence plays a huge role in our cognitive behaviors and thereby shapes our personality which is the way we think, reason, and behaves.
A student might think volunteer jobs are not too good because there is no pay attributed therefore, there is no need to do so, seeing others volunteering in organizations and project teams can develop an interest in participating. So, this would be a great bonus later if an individual is seeking a job because one of the most employer’s requirements is work experience. Job seekers who have many experiences in the field always obtain jobs faster than someone who has none.
Also, when an employer now knows it is volunteer work experience in which there is no pay, this would make some qualities obvious such as hardworking, diligence, and many more, and serve as a piece of evidence. In a resume, people write all their qualities but, the volunteer work experiences would show the evidence.
Group influence is advantageous for example, if a group values living healthy, an individual will be encouraged to also live healthy by eating healthy food and being physically fit through exercise. This serves as a motivation in the fitness journey, and improve a person’s way of living forever.
Group influence makes people feel free to share their ideas, opinions, and views. A beneficial peer group helps people develop a good habit. A well-behaved person will attract people and elders in society will be fond of them. Through this, an individual will enjoy different benefits which include but not limited to respectfulness and humbleness.
DISADVANTAGES OF GROUP INFLUENCE
Group influence is like two sides of a coin which have advantages and disadvantages. The disadvantages include peer pressure in which people follow masses even though they knew they are mistaken, but they follow not to be left out. Such as cigarette smoking, drug-abusing, and lots more.
People are impacted negatively when they keep bad company. And this inculcates and influence bad behavior in people’s lives. An individual can fail woefully and still be excited instead of thriving to make changes if the group he/she belongs to a group that does not value success. Furthermore, peer pressure causes people to make some poor decisions. An individual can give out money that is unaffordable to impress people because others are giving out much money.
Doing this can backlash on the person’s pocket and causes suffering. Many people like showing off levels they have not yet attained. Many youths feel pressured to live the way their peers are living, what some youths worry about is how to buy the latest phone either through stealing, cheating, or any other destructive ways, just to let people know they are rich. Buying the latest phones is good when it is something a person can afford.
As we know that all fingers are not equal. Some people can live expensively without any fear whatsoever but many people cannot afford to live that way especially those who are low-income earners. Some see it as a competition whereby they have to dress like others in order not to feel inferior.
Thought Leadership marketing is the art of establishing your business through conveying the latest information as a pioneer in your field. Potential customers and your industry members can begin to associate your brand with expertise by your regular publication of articles, videos, analysis, or any other form of original content. At the stage of hiring a company, yours will be at the top of their mind.
In another vein, thought leadership is a marketing method, which solidifies you as an expert and authority within your industry. The aim of thought leadership marketing is never to dish out heavy content for sales but to identify yourself as a professional to provide leverage for your company. There are always chances for highlighting your item or brand, but you wish your client to see you first and foremost as competent and eager to support.
Today, when the market is “noisier” than it has ever been, companies and corporates depend on thought leadership for their success. One might think of this as a modern word. However, as a business process, thought leadership has been happening for many generations. The best approach to understanding “thought leadership” is realizing that buyers aren’t paying for your product but your system to problem-solving.
Businesses looking to grow today can take several approaches. However, most companies still focus on the usual sales, finding new markets, bringing out new products, and participating in mergers and acquisitions. However, some businesses have understood the power of knowledge sharing, and these are among the top brands in the world today! Some of the best examples of thought leaders include Deloitte, IBM, McKinsey, and PwC. The practice requires an organization to share why and what it wants to be known for. They need to start thinking differently about the set industry standards and introduce new thinking processes.
ENGAGE YOUR CLIENTS AFTER ATTRACTING THEM
Now, how can you propagate your thought leadership strategies? Well, it is content again that will be able to capture the buyer’s attention. It’s disappointing to know that 87% of current brands/marketers still struggle to create enough engaging content. To bridge the gap, they come up with white papers and product brochures and thinly disguise it as ‘thought leadership content.’ But at the other end, buyers aren’t satisfied and look elsewhere.
To intercept this potential, thought leadership seems to be the only way to explore issues and give answers. Future-facing and provocative but compelling points will not just help gain attention but, more importantly, help start a healthy interaction.
THOUGHT LEADERSHIP SKILLS FOR BUSINESS EXECUTIVES
Thought leadership essentially requires that business executives must do the following:
Look back at the past and be ready for the future.
As Mark Twain rightly said, “History doesn’t repeat itself, but rhymes.” Business processes and market trends seem to have a habit of repeating. Looking back, businesses can get a fair idea of how brands evolved. In the 20th century, Mr. Thomas Edison gave us the electric car concept. We are still working on the same lines in the present day, but with more sophisticated technologies. The history of a product line can offer a fair idea about how the industry has evolved. It also explains buyer expectations. With technology at your side, you can either choose to be ready and updated or go along the flow, leading to only a mediocre impact.
Try connecting the dots between your predictions and the current work process.
As with any other means to achieve success, businesses have been making repetitive failed attempts at thought leadership content. Most of these marketers can be categorized as “wannabes” who have little experience. However, these failures can suggest to you the paths that need not be taken. This experience makes you more comfortable in what you pitch, and there will be a ring of authenticity while at the stage of connecting the dots.
Investment in research
There is just ‘no’ alternative to useful information. Research earns you a rare understanding of the market at its core levels. It’s not sufficient to realize that people prefer tea over coffee. You need to get to the bottom of it and effect the change. Original research will always be an asset to a business.
Allow some time
Indeed, things change overnight. However, while considering your thought leadership content, it will take some time to be accessed, understood, and appreciated. It won’t be surprising if an excellent blog post is only fully understood a month after publication.
If you have a unique, groundbreaking point of view, it needs to be broken down into chunks that can be disseminated through multiple editorial venues. Even the title of a book can be repurposed for a particular blog environment. While pithy statements work in social channels like Twitter, your video advertisement might go beyond 30 seconds!
Be open to ghostwriting.
The audience must get an information-rich message in a digestible form. If you aren’t comfortable organizing your ideas, a good ghostwriter can always be an option. Of course, some of them are expensive, but you certainly get what you pay for!
Test upcoming technologies
Be informed about any technology that the market seems to be interested in. Do your research and pitch the discussion on your forums. In the internet space, it is essential to be up to date, and this comes by being selective in what you read and choose to learn about. Instead of pushing products and services, thought leadership marketing looks to solve unique problems and issues. Even if your audience doesn’t move on to become buyers, your brand receives the credibility of becoming a market leader.
Thought leadership should be thought of as your gift to the market without expecting immediate returns. If you are a communicator, work in public relations, marketing, or communications, you are bound to have heard of or are deeply involved in thought leadership marketing. Some people groan at the mention of the word probably because every opinion is labeled thought leadership. But if used strategically, marketers enjoy using it as a powerful communication tool in their daily tasks. Like any marketing discipline, however, some things work and others that don’t.
EXCELLENT THOUGHT LEADERSHIP TIPS FOR COMMUNICATORS
The following are the six major areas where thought leadership tips are needed for excellent communication.
Experienced thought leaders will tell you to ensure that your content is first and foremost client-centric and delivers new and relevant insights. Product-speak and brand centricity is the death knell of thought leadership.
Short content is good
People no longer want long reports. They want executive summaries highlighting the key points pertinent to them. Information is best presented using infographics because they are easy to digest and deliver your point of view visually.
Re-use and repurpose content
A lot of work, resources, time, and effort go into producing your material. Make sure you are leveraging it in every way possible. For example, if it is research or a report, ask if it can be segmented into mini-sector pieces or critical topic areas and release it over time. Also, think about if and how you can news-jack. This involves looking for opportunities in the daily media into which you can inject your point of view. Relevance is the key.
Never despise the little beginning, dream big, think new, adapt quickly
Don’t start with a massive production; you are probably biting off more than you can chew. Find something on which you can act nimbly, something relevant to your target audience’s challenges, and then deliver some new insights on these challenges. This is a long-term game. For thought leadership to be highly successful, it should at least run for five years or longer and must be adapted to change with the times.
Make it part of the business culture
Everyone from the CEO to the marketing and sales intern should pursue thought leadership enthusiastically. Real thought leadership is about empowering the business and all of those in it.
It is the sharpest tool in building eminence
Those who are using thought leadership well all agree that it is the best tool for building eminence for their brand, and it is the best brand differentiator they have. Critically, it enables you to have conversations and to engage with your audience in a way your competitors cannot. In the process, you build that all vital characteristic – trust.
Thought leadership marketing is another vital tool in the evolving digitalized world for young and emerging business executives. Achieving absolute success in any business in our world today has gone beyond just having talents and skills. You need to understand and get into your potential customers’ minds to register your business and services into their subconscious. The new mantra is to work smart, and the world has gone beyond working hard.
Influence tactics are one of the most potent tools in the modern leader’s arsenal. The essence of having a leader is for individuals to look to someone to help them do what they might not ordinarily be able to achieve independently. Within cross-functional teams, with individual team members representing different departments, positions, and even cultures, a leader’s success often depends on his or her ability to earn the cooperation and support of others around him.
The modern-day workplace often requires leaders to gain consensus across organizational boundaries, acquiring support from those who don’t have any formal reporting relationship. In this kind of environment, it will be difficult for the leader to try and force people to get what they want. They must work skilfully with their peers; they need to collaborate with team members to achieve the organization’s vision and make things happen. This is why a modern leader’s efficacy primarily depends on how successfully he can impact others.
Influential influencers understand what’s important to others from an organizational perspective and on an intimate level, considering their values and beliefs. There are some approaches for achieving this, but some influence tactics appear to be more favorably regarded than others. These techniques are deemed the most effective in gaining engagement without destroying relationships. The world needs leaders with the rare ability and unique talent of making people do what is necessary to achieve collective set goals. This write-up aims to teach all leaders to become better at getting results effortlessly. Put yourself in the best position to lead by conscientiously reading until the end.
HOW MEN AND WOMEN APPLY INFLUENCE TACTICS AT WORKPLACES
Research results have shown that influence tactics vary across cultures. Still, it will be of interest to know if gender differences might impact power and influence tactics in the workplace. Data on 223 leaders across different types of organizations (116 men and 107 women) shows some significant differences and some surprising similarities.
The following are key trends on the use of influence tactics by both males and females:
-Both men and women use the appraisal method, i.e., an influence tactic where the people around the leader are made to see how participating in completing a project will benefit them tremendously. It is often common between female workers and their bosses.
– Men may benefit from using consulting more frequently with their direct subordinates, especially once they have authority to form a change but need others to assist them in implementing it. However, women could also be using this influencing style too often with their bosses.
– When persuading their peers and subordinates, women use recognition (using praise or flattery) substantially more than men.
– Women use legitimizing (establishing the legitimacy of an invitation and verifying they need the authority to form it) more often than men when influencing colleagues. This might indicate they’re more likely to feel their power is being challenged.
BEST INFLUENCE TACTICS APPLIED BY MOST LEADERS
possible and necessary to use logic and factual proof to point out an invitation. This is also the most frequently employed technique among leaders and appears to work for well almost all the time.
For example: “We’ve got to have the new software program completed by Friday, to have a full month to check it, run a top-quality audit, and make adjustments before we roll it to our customers.” It is best used when you have established credibility within the group, and others trust your judgment.
This comprises asking another person to make changes or help organize a suggested activity for which they need the individual’s support. Consultation sits in second place on the list of crucial influence tactics. Studies have shown that successful leaders cannot work without it.
Example: “Based on your experience with similar projects, could you give us your assessment of where we stand on this and how we can move this process along to reach our target deadline?”
When to use: when others have information and experience you lack, you are ready to work on all the suggestions.
Collaboration is where one provides necessary support or helps make the task easier for the other party in some way.
Example: “How about we bring extra support to help you complete this project because it seems you will do well with a little external assistance?”
When to use: Your request is perceived to be too difficult given the other person’s priorities and available resources.
This encourages others to accomplish a shared goal by appealing to their values, belief, and emotions. This tactic is less commonly practiced and more frequently employed by women. Research also indicates that the greater the status of a leader, the more likely they will use inspiring appeals. Productive business executives prefer to use this approach more.
Example: “When the Colts were down by 28 against the Chiefs last year, they managed to accomplish five touchdowns and make the most significant comeback in NFL history. Our rival may be a massive player in the market already as well, but the sooner we release this new software, the sooner we start making our comeback too. Who’s the game? “
When to use: You understand what principles and beliefs are essential to the team, and you are seen as a reliable consultant.
TIPS FOR MAXIMIZING INFLUENCE TACTICS
Use the following tips to maximize your leadership influence.
Don’t consider gender.
The gender of the influencer and the individual being influenced does not affect whether attempts to control are successful. The influencer must understand the individual he or she is attempting to influence for success to be achieved. What are his or her needs? What is he or she looking for? What does he or she see as benefits? What are his or her values?
Don’t rely on reasoning.
Though it’s the most popular tactic, reasoning doesn’t work in every situation. Reason fits well for other shaping techniques when used. Make sure to talk about the advantages of what you’re pitching if you’re going to use logic, not just the truth.
Build a solid foundation.
The confidence you inspire has a lot to do with how effective you are. Many influencers, however, neglect to build trust. Having this relationship in place enables you to establish trust with the client, not to rely on a single strategy of control. Like other abilities and features of successful leaders, the rare capability of making people do your bidding can be acquired through training and constant practice. To help your leaders strengthen their skills in this area, start by making them more aware of the styles they use most often.
LEADERS MUST SPEAK WITH INFLUENCE, POWER, AND AUTHORITY
Influence is most commonly associated with power and authority. Nonetheless, as we use it every day, let’s think of ways to uncover the secret forces of language that affect people’s moods, thoughts, and actions around us.
In trying to use the most compelling world leaders’ influence tactics and influence strategies, we can try to appear more ‘assertive’ in negotiations and tap into the ‘coalition tactic’ of group discussions to win majority support. Now, what proportion of this data have you ever utilized in your life as a student, employee, or participant in any quiet discussion, competition, challenge, etc.?
In bringing the subject of “influence” closer to English as a Second Language (ESL), I have decided to delineate what comes out of powerless and powerful language. I shall link this interest to “politeness theory.”
To illustrate the language of powerlessness, which indirectly feeds “influence,” consider our use of “hedging” tactics. Recall such phrases as “I wonder if you could “… and “Could I maybe ask you…” in our daily conversation and interactions. These phrases can sound humble if you are on the receiving end and less threatening to your ego and disposition. They bring with them the feeling of politeness and reverence, in other words. Another example is our tendency to use words or phrases that ‘minimize imposition’ like “I need just a touch of your time” to make requests or posing for some consideration. ‘Hedges’ and ‘minimization of imposition’ are both ways to make inherently hostile acts more harmless.
They’ll seem ‘powerless’; however, the gain is worth it. In a nutshell, powerless language manifests politeness techniques to create a form of ‘influence,’ reflecting time-honored rituals of approach, social distance, and reverence. You may sound modest and down-to-earth, but you earn yourself to greater attention. Hence, you will have more opportunities to influence your audience accordingly.
The secret of any successful workplace lies in authority figures’ effectiveness in getting subordinates to respond to the organization’s goals and targets. Influence tactics will save budding leaders massive stress or tend to force, rather than persuade. It’s a way of skillfully getting your way with people without resulting in conflict or confrontation.
So long as the organization is getting results, the tactics used are mostly inconsequential. The world is tired of achieving its goals and targets using force and altercations; the new normal involves getting into people’s minds and control how they feel and think, thereby making them achieve the unimaginable. This lies at the heart of influence tactics. If your wish is to follow the trend and remain relevant in today’s world, it’s high time you started learning and putting to use this rare skill.
The strategic position can be defined as the impact on technique of the outer environment, interior assets and skills, and the assumptions and impact of partners. Together, a thought of the environment, vital ability, the assumptions and the reasons inside the social and political system of the association gives a premise to understanding the essential situation of an association. It is critical to assess the future and to survey whether the current procedure is a reasonable fit with the essential position. If not, the association needs to figure out what transformations it needs to make and whether it is equipped to effect such changes.
At that point, when your business reaches a market position that is both beneficial and sustainable, we state that it has been deliberately situated inside that market, and as we found in our technique standards, there are just two different ways to create such a situation: through separated items, or through lower relative unit costs.
The importance of strategic positioning is that it is a minuscule field-tested strategy reduced to a single sentence. In truth, it is a comparatively long sentence. However, it compactly characterizes the objective, the ‘trouble spot’, the arena in which the organization contends, its unique advantages, and how the organization should emphasize its distinctions to the client, building up a brand situating procedure powers the organization to consider what they need to do to be effective.
Application of Strategic Positioning
There are various apparatuses and procedures that associations can use to comprehend their strategic position. In regard to a strategic position, it is significant that:
The association needs to utilize the data successfully. It should be examined, discussed and tested so the ramifications can be understood.
The association may have to build up its own devices and procedures to comprehend its position adequately. The devices and procedures discussed below are necessary evils. The main thing is to remember is that understanding the essential position should assist the association with figuring out and executing an effective procedure.
The association ought not to deaden itself through investigation. It may be enough to choose a few techniques and use them effectively.
Understanding the strategic position ought not to be an exceptional coincidental exercise related with the yearly essential arranging cycle. All things being equal, it ought to be slim however continuous. A few issues, for example, contender data, should be surveyed on a monthly basis.
Analysis of the Competitor
There is a different point door on the analysis of the competitor. An association should attempt an investigation of competitors at the industry level, for instance, banking, aircraft or apparel. It is additionally imperative to examine specific sectors of an industry to create focused positioning strategies, for instance, the business and economy portions of the carrier business. Division is especially significant if the nature and force of rivalry in the submarkets is essentially extraordinary. It can illuminate to the association which fragment is particularly appealing to new participants and additionally assist it with distributing assets all the more viably. It could be conceivable to source a lot of material through general research, yet an association may likewise have to commission its own particular investigation into specific business sectors.
Understanding the importance of Strategic positioning
This thinks about what clients esteem regarding item and administration highlights. The organization first requires to comprehend the limit, it includes that all suppliers should offer on the off chance that they are to remain on the lookout. It should then strive to understand what it must do to beat the competition. What’s more, the association ought to consider whether it has the assets and abilities to prevail in that specific market.
A helpful structure recognizes the limited assets and capabilities that are needed to work in the market, contrasted with those that are exceptional to the association and hence speak to its upper hand. It is essential to note that the base limit may change in the long run, so that the association may find itself putting in more resources just to stay afloat.
Without a reasonable and solid situating procedure, much time and cash are spent to no end promoting dollars, however virtually every other corporate speculation, from creation and conveyance directly down to overhead costs. The situating procedure is your purpose for being as a business. In the event that you can’t obviously express your situating, and in the event that there is not a significant and distinguishable core to your business, your odds of genuine achievement are extraordinarily decreased.
Production of and adherence to legitimate and effective situating technique is perhaps the most troublesome part of extraordinary showcasing. It’s the most significant basic component. It drives showcasing, as it determines what you decide to pursue and what is significant to your business.
In the event that you can’t communicate your situation in an unmistakable, compact, important, and unique way, and if all the individuals in your association can only with significant effort articulate something very similar, it’s an ideal opportunity to step back. Distinguishing and building up the appropriate positioning strategy isn’t simple, yet it will surely make your life simpler later.
There is usually too brief a period paid to building up the legitimate positioning. Time and again situating methodology is befuddled by questionable discussions about the formless “brand.” Discussions about the brand normally get individuals considering things they can see, as visual characters and slogans.
While brand methodology ought to be almost inseparable from situating system, in this day and age it by and large isn’t. Individuals, even those at promotion organizations of great notoriety, often talk about brand methodology as far as the innovative ideas, the notices to be made, the “bundling” of the brand. What’s more, they do this without truly grappling with situating methodology and the connected situating explanation. Positioning strategy is the premise on which ideas, promoting, and “bundling” is made.
Viable Strategic Positioning makes possibilities
Some really good positioning strategies make an expected possibility to become familiar with your contribution. It likewise fills in as the primary degree of capability. Preferably you need a beneficiary to respond to your message by deduction either that is me, or that is not me.
Directors who market their projects inside don’t have to invest a lot of energy on exploring the channel or the opposition. You do have to comprehend client issues, and explain effectively what solutions you can provide.
Whenever you have done your examination, you need to archive your discoveries in a “Levelheaded record”, which is utilized as a kind of perspective by partners giving info and input during the situating cycle. Later your reasoning report will be utilized by essayists who will execute your message technique in showcasing correspondences.
To guarantee a position requires persistence and conviction while others in your organization might want to take a stab at something new. Stick with it! You need to stay with your positioning strategy for at any rate at year and a half, and in a perfect world quite a while longer.
Your situating explanation turns into the focal topic for your marketing and public relations strategies. Yet, regardless of how smart or convincing your positioning strategy is, it will only if it is executed reliably and consistently throughout a significant stretch of time. Keep in mind, the more you stay with your positioning strategy, the more certain you will be in capturing the psychological space in your target’s brain.
Strategic positioning shapes how people see your association or administration. It is related to corporate personality. If done successfully, your association will have a distinct character and occupy a privileged position in your target audience, beyond the level of your competitors.
Undoubtedly, the position your association takes in the brain of your intended interest group might be the lone methods for separating your administration offering from a competitor’s. You can proactively create and deal with your association’s image or corporate standing by plainly speaking with your intended interest group and partners.
Examination outfits target bits of knowledge and data on an association’s intended interest group: their practices, necessities, mindfulness and discernments. This data is critical to creating viable promotional strategies. A finished strategic positioning sums up what your image is, motivates it, and the qualities and convictions that clients or partners should connect with it. It additionally supports your association’s incentive or lash line.
Whenever this is set up, essential advertising correspondences empowers clients and partners to unmistakably comprehend your association’s contribution. Key showcasing correspondences identifies with them consequently expanding your deals, compelling partner backing and encouraging change.